HELP CENTER

Due to the nature of our products and for the safety and integrity of our customers, we do not accept returns or exchanges on any items once they have been purchased and shipped. However, if the wrong product is supplied or if your order arrives damaged, please contact us immediately, and we will arrange for a refund or replacement.

Placing an order with IngredientsPro is easy! Simply browse our website to explore our product offerings, select the items you wish to purchase, and add them to your cart. Then, proceed to checkout, where you can enter your shipping and payment information to complete your order.

If you have any questions, concerns, or inquiries about our products, services, or policies, please don't hesitate to contact our customer service team. You can reach us via email at help@ingredientspro.com or by filling out the contact form on our website. We are here to assist you and ensure your satisfaction with IngredientsPro®.

Yes, IngredientsPro proudly offers international shipping to customers worldwide. We work with trusted carriers to ensure safe and reliable delivery of our products to international destinations. Please note that additional shipping fees and customs duties may apply for international orders.

IngredientsPro specializes in providing raw material ingredients for dietary supplements, food supplements, vitamins, minerals, and health-related products. Our extensive selection includes flavors, vitamins and minerals, herbs and botanicals, amino acids, proteins, organic and non-GMO ingredients, essential oils, pre & probiotics, marine-derived ingredients, oleoresins, plant-based ingredients, emulsifiers & thickeners, fragrance ingredients, omega-3 fatty acids, and much more.

We strive to process and ship orders promptly to ensure timely delivery to our customers. Once your order has been processed, shipping times may vary depending on your location and the shipping method selected. You will be provided a shipping time before you pay for your order and a tacking details once your order is shipped.

IngredientsPro accepts various payment methods to accommodate our customers' preferences. We accept major credit cards, including Visa, MasterCard, American Express, and Discover, as well as Bank Transfers for secure online payments.